How We Protect Your Privacy

We take your privacy seriously. This Privacy Policy describes how we collect, use, share, and safeguard personal information when you use our copy trading platform. By using our services, you consent to the practices outlined here.

Information We Collect: We collect data you provide directly—personal identifiers (name, email, phone, date of birth), financial details (bank and payment card information for funding and payouts), identity documents (government ID, proof of address), trading data (subscription preferences, mirrored trades, profit/loss records), and technical data (IP address, device type, browser, usage patterns). We also gather information automatically via cookies and similar technologies when you use the platform.

How We Use Your Information: We use personal data to deliver and improve copy trading services, register and verify your account, execute mirrored trades and manage subscriptions, process deposits and withdrawals, communicate about your account and our services, send important updates and—where you consent—marketing messages, detect and prevent fraud and illegal activity, meet legal and regulatory obligations, analyze usage to improve the platform, and maintain security against unauthorized access.

Data Sharing and Disclosure: We do not sell personal information. We may share it with service providers who help operate the platform (payment processors, hosting providers, support tools), regulators and law enforcement when legally required, financial institutions for transaction processing, professional advisers when necessary, and business partners in a merger, acquisition, or asset sale (with prior notice). All third parties must protect your data and use it only for agreed purposes.

Data Security: We apply industry-standard safeguards against unauthorized access, alteration, disclosure, or destruction—including encryption in transit and at rest, secure authentication and access controls, regular security reviews, staff training, and protected data centres. No online transmission or storage method is completely secure, and we cannot guarantee absolute protection.

Your Privacy Rights: Depending on your location, you may have rights to access, correct, or delete your data (subject to legal retention rules), object to certain processing, request portability, withdraw consent where processing relies on consent, and lodge a complaint with a data protection authority. Contact us via account settings or customer support to exercise these rights.

Cookies and Tracking Technologies: We use cookies, web beacons, and similar tools to improve your experience—remembering preferences, analysing usage, and personalising content. You can manage cookies in your browser, though disabling them may limit some features. We use both session cookies (expire when you close the browser) and persistent cookies (remain until deleted or expired).

Data Retention: We retain personal information as long as needed for the purposes in this policy, to meet legal obligations, resolve disputes, and enforce agreements. Financial and trading records are typically kept for the minimum period required by law (often 5–7 years). When no longer needed, data is securely deleted or anonymised per our retention schedule.

International Data Transfers: Your information may be processed in countries other than where you reside, which may have different data protection laws. When we transfer data internationally, we use appropriate safeguards—such as standard contractual clauses or adequacy decisions—to protect it in line with this policy and applicable law.

Children's Privacy: Our platform is not directed at anyone under 18. We do not knowingly collect data from minors. If we learn we have collected information from someone under 18, we will delete it promptly. Please contact us if you believe a child has provided personal data.

Changes to This Privacy Policy: We may update this policy to reflect changes in practice, technology, or legal requirements. Material changes will be posted on the platform and, where appropriate, emailed to you. Continued use after updates constitutes acceptance. We encourage you to review this policy periodically.